FAQs (Frequently Asked Questions)

  1. What areas do TechBuddies serve?
    We're based in Georgia, and primarily serve the Cobb/Paulding area. However, for certain services, especially remote IT support, we can assist clients nationwide.

  2. Do I need to bring my device to you?
    For many issues, we offer on-site repair, meaning we come to you. We also provide remote support for software-related problems. If necessary, you can also bring your device to our location or we can setup shipping.

  3. How long does a typical repair or service take?
    The duration varies based on the issue. However, we strive for quick turnarounds. Once we diagnose the problem, we'll give you an estimated completion time.

  4. Are your technicians certified?
    Absolutely! Our technicians are trained, certified, and continuously update their knowledge to stay ahead of tech trends.

  5. What if my device is not fixable?
    We'll provide a full diagnostic and recommend the best course of action. Sometimes, it might be more cost-effective to replace rather than repair.

  6. How do I pay for your services?
    We accept various payment methods, including credit cards, checks, and online payment platforms.

  7. Do you offer any warranties on your services?
    Yes, we stand by our work. Specific warranty durations vary by service, which will be detailed in our service agreement.